• Maintaining a positive, empathetic, and professional attitude towards tenant, vendor, sales agent and owner at all times. • Handle requests, feedback, and queries quickly and professionally • Prepare and Update Unit Listing, Tenancy Agreement, Parking Lot Summary List, Monthly Utilities report, Monthly Rental Record and etc. • Create and maintain filing systems, both electronic and physical • Developing strong relationships with cross-functional teams and departments • Arrange and follow up the whole progress of renting include move in, move out, runaway, maintenance, cleaning and etc. • Responsible to follow up payment with tenant in monthly basic and arrange legal action against rent defaulters if necessary. • Responsible to create and revise SOP when necessary • To undertake other related duties as assigned by management from time to time.
HEYDAY’s Tenant Management System is designed to help real estate investors get rid of 100% of the hassles while reaping the benefits of rental income. Many landlords' underestimate the amount of time and effort required to manage rental properties. In this case, the ”passive income "program unfortunately turns into a full-time job! Therefore, HEYDAY is a trusted rental platform that understands the pain points of real estate investors and focuses on monitoring rental properties to avoid tenant mishandling. Our founder had eight years experiences in property industry and actively involved in full range property service including property marketing, value proposition analysis, property management, information technology and investment tactic. Throughout his career in property industry, he found that property management services is essential in Malaysia as property owners need professional advice and services in order to utilize the potential of their asset. For tenants, we are committed to improving the quality of life in terms of accommodation, as well as improving the manner and trustiness of society which focuses on “tenants should taking care of their rented property, like their own home”. Vision To be leading property management company in Malaysia. Mission To provide professional property management service to consumer and protect our consumer’s assets.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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